Join our team
Twist Museum is a dynamic and ambitious museum whose purpose is to challenge our individual perceptions of the world, bringing people together through perception and illusion.
We’re always looking for talented and like-minded people to work with. Please take a look at our job listings. If you are an artist, scientist or curator and what we are doing excites you, we’d love to hear from you too. Please get in touch through our contact page to collaborate.
At Twist Museum, we’re committed to equal opportunities and a work environment free from discrimination. We value and celebrate the benefits of a diverse workforce and welcome applications from people of all backgrounds.
Current roles:
Assistant General Manager
Twist Museum is looking for an ambitious and hands-on Assistant General Manager to support the General Manager in delivering operational excellence, commercial performance and an outstanding visitor experience at one of London’s most unique attractions.
This is an exciting opportunity to play a key role in the day-to-day running of a fast-paced, innovative visitor attraction in the heart of Central London. Combining science, technology, education and interactive experiences, Twist Museum offers a truly distinctive environment for visitors, schools, groups and events.
As Assistant General Manager, you will provide hands-on leadership across front-of-house operations, team management, retail, compliance, schools and events. You’ll help lead and develop the management and visitor experience teams, maintain high standards of safety and service, support commercial performance, and deputise for the General Manager when required.
This role is ideal for an experienced manager who is organised, commercially aware and confident making decisions in a busy environment. You’ll be a visible and supportive leader who enjoys developing people, solving problems and continuously improving the visitor experience.
If you are a confident and supportive leader, enjoy working in a fast-paced environment, and are passionate about creating great experiences, we’d love to hear from you. Please click here to apply with your CV and cover letter.
Visitor Experience Assistant
The Visitor Experience Assistants, reporting to the Visitor Experience Managers, play a key role in creating memorable and engaging experiences for every guest who visits Twist Museum. As the public face of the attraction, they help visitors explore our exhibits, understand the science and psychology behind our illusions, and ensure every guest receives a warm welcome and exceptional customer service.
The role includes:
- Providing outstanding visitor engagement and customer service throughout the guest journey.
- Confidently responding to visitor enquiries, comments, complaints and accessibility requirements.
- Helping visitors interact with and understand our exhibits.
- Supporting retail and photography sales through product knowledge and recommendations.
- Maintaining a safe, secure and welcoming environment for visitors and colleagues.
- Assisting with tours, workshops, events and school visits.
If you are passionate about creating great experiences, enjoy interacting with people, and would like to be part of one of London’s most unique attractions, please click here to apply with your CV and cover letter.