Information about tickets

Our tickets are timed in the Museum to ensure there’s room for you to safely enjoy your visit. We advise that you pre-book and choose a time slot. Alternatively you can buy a Flexi-ticket to use at any time on the day you choose or you can buy an At-the-door ticket (subject to availability), though be aware this does not guarantee immediate entry. Entry for children 3y/o and under is free, but you will still need a ticket.

Pre-book your tickets and save

Pre book Adult £25.00
Pre book Child (4-14) & Concessions* £20.00
Pre book off-peak Adult £21.00
Pre book off-peak Child (4-14) & Concessions* £18.00
Pre book Family Ticket £82.00

Off-peak pre-book tickets valid on weekdays before 3pm, excluding school holidays

At-the-door tickets (subject to availability)

At-the-door Adult £29.00
At-the-door Child (4-14) & Concessions* £24.00
A t the door Family Ticket £94.00

Pre-book a Flexi ticket for guaranteed entry anytime that day

Know the date but need some flexibility on time? Book a Flexi ticket and join us anytime that suits you that day.

Pre-book Flexi Adult £33.00
Pre-book Flexi Child (4-14) & Concessions* £27.00
Pre-book Family Flexi ticket £105.00

Family ticket

Bringing the kids for a day out at Twist? Our family ticket includes admission for 2 adults and 2 children, or 1 adult and 3 children.

Pre book Family Ticket £82.00
At the door Family Ticket £94.00
Pre book Family Flexi ticket £105.00

*Discounted concession tickets are available to ages 4-14, the over 65’s and students (please provide a valid ID). Free entry to children 3 years of age and under.

Carer ticket

You can book a complimentary carer’s ticket for your visit to Twist Museum at the door. When you arrive you will be asked to produce documentation to validate your carer ticket. Please note that a carer must be accompanying a paying ticket holder.

The proof can be in the form of:

– A valid access card
– A valid Blue or Orange badge
– Allowance book or letter confirming entitlement to disability living allowance, or personal independence payments
– Attendance allowance or carers allowance letter of award
– Incapacity benefit books or confirmation letter
– Certificate of visual impairment or BD8
– International proof of disability

Important information about arriving at the Twist Museum

Time slots are very important for keeping people safe and maintaining the best possible experience through the museum, so please leave yourself plenty of time on arrival. We recommend getting here at least 15 minutes early so that you are prepared and do not miss your time slot. There are free lockers available and space for buggies as well as a vending machine for refreshments.

You are welcome to bring a pushchair and leave it in the designated buggy park while you enjoy your visit. For health and safety reasons, pushchairs are not allowed in the exhibition space.

Please note that if you miss your timed ticket slot (within a 60 minute window), we reserve the right to reschedule it. Due to high demand, we cannot guarantee it will be on the same day. Alternatively you can upgrade to an At-the-door ticket subject to availability.

We have a ‘compassion of lateness’ window of up to 60 minutes from your time slot, after which your ticket will no longer be valid. This is due to other ticket time slots and the general safety of our customers.

*Discounted concession tickets are available to ages 4-14, the over 65’s and students (please provide a valid ID). Free entry to children 3 years of age and under.

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